Salon Smart purple bleach powder 500g
Y’all are an awesome site but, the courier driver of the courier company that you use dropped my package to the wrong address.. the package had my correct information on it but he got the address wrong. The place who he dropped it to are known for drugs, violence, a lot verbal abuse as we are neighbours.
The courier driver went back and knocked and left call card several times but they have not received anything.. Not surprised at all!
They have not returned my package and we have gone over to the house but no one comes out. So I’m going through a refund process right now…
Yous are amazing, but maybe the courier company you use need better drivers as this was an expensive package..
Thank yous, I would definitely buy again if I could get guarantee that it would be a different courier company.
Hi Geraldine, we're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. Though it’s never easy hearing we’ve disappointed one of our customers, we appreciate you taking the time to share where we fell short, so we can improve going forward. Please check your emails we will email you directly regarding this order. Kind regards Hairworks Extra Team